Kwickly Task Doer Service Terms

These Task Doer Service Terms apply to all users who offer, accept, or perform services through Kwickly.

They supplement the general Kwickly Terms & Conditions.

By registering as a Task Doer, selecting service categories, accepting a task, using Stripe Connect, receiving payouts, completing verification, or offering services, you agree to these Task Doer Terms.

You are an independent provider.

You are not an employee, worker, agent, partner, franchisee, or representative of Kwickly.

You are solely responsible for how you perform tasks, the tools you use, your working methods, your schedule, and your legal obligations.

A self-employed individual or sole trader.

By registering and offering services, the Task Doer confirms that they are legally authorised, qualified, competent, and properly insured where required to perform the services they offer. Task Doers remain solely responsible for ensuring that they comply with all applicable legal, tax, invoicing, insurance, safety, professional, and regulatory obligations.

A legal business entity such as a Portuguese Lda. or equivalent.

By registering and offering services as a company, the Task Doer confirms that the company is legally registered, authorised, qualified, competent, and properly insured where required to perform the services it offers. The Task Doer also confirms that any person performing tasks on behalf of the company has the required legal authorisation, qualifications, competence, insurance, permissions, and professional ability to perform those tasks.

Task Doers remain solely responsible for ensuring that they comply with all applicable legal, tax, invoicing, insurance, safety, professional, and regulatory obligations.

Kwickly may display your provider type on your profile.

Some services may require licences, certifications, insurance, registrations, permits, professional qualifications, background checks, or other legal permissions depending on the service and location.

By offering any service, you confirm that you are legally permitted, qualified, competent, and properly insured where required.

You are responsible for checking and complying with all applicable laws, regulations, safety standards, tax obligations, insurance requirements, and professional rules before accepting or completing any task.

You must not offer or perform any service that you are not legally authorised, qualified, insured, or competent to provide.

You are responsible for issuing invoices, receipts, or required payment documents to clients where required by law.

If a Task Doer offers, accepts, or performs a task without holding the required legal authorisation, licence, certification, registration, permit, insurance, qualification, background check, tax status, or professional permission, the Task Doer is solely responsible for any resulting consequences.

Refunds to the Task Poster; Cancellation of the task; Loss or withholding of payout; Suspension or removal of Task Doer access; Removal of affected categories from the Task Doer profile; Reporting to competent authorities where legally required; Responsibility for fines, penalties, damages, claims, complaints, losses, or costs caused by the non-compliance; Responsibility for any failure to issue required invoices, receipts, or payment documents.

Kwickly may request additional information, documents, or evidence at any time where there is a complaint, dispute, safety concern, fraud concern, legal concern, regulatory concern, or suspected breach of these Terms.

If the Task Doer fails to provide requested information within a reasonable time, or if Kwickly reasonably believes that the Task Doer is not legally authorised, qualified, insured, competent, or compliant, Kwickly may restrict, suspend, or terminate the account and may delay, reverse, or cancel payouts where legally and technically permitted.

Kwickly does not independently verify every licence, certification, insurance policy, registration, tax status, professional qualification, or legal authorisation unless expressly stated in writing. Task Doers remain solely responsible for ensuring that they are legally permitted to offer and perform the services they provide through Kwickly.

Kwickly may approve, reject, suspend, or request additional information at any time.

To receive payouts, you must complete Stripe Connect onboarding.

Stripe controls any payment, KYC, risk, restriction, and payout decisions.

Kwickly does not guarantee that Stripe will approve your account.

You must keep your Stripe account information accurate and up to date.

If Stripe restricts your account, payouts may be delayed, blocked, reversed, or unavailable.

Payout timing is not guaranteed. Payouts are processed through the Task Doer’s Stripe Express connected account and may depend on Stripe verification, Stripe payout schedule, bank processing times, Kwickly’s review period, refunds, disputes, chargebacks, fraud checks, and account restrictions.

If refunds, disputes, chargebacks, failed payments, or reversals create a negative balance, you may be responsible for repaying the amount.

Kwickly may offset negative balances against future payouts.

Kwickly may restrict your account until the balance is resolved.

Accepting a task means you agree to perform it according to the task details and platform rules.

Note: You must keep your availability accurate and up to date. If an emergency or unexpected situation prevents you from attending at the agreed time, you must immediately contact the Task Poster through the app and try to agree on a revised time or solution. You must not abandon, ignore, or fail to attend an accepted task without notice.

Repeatedly accepting tasks while unavailable may lead to warnings, reduced visibility, suspension, or termination.

You must not use Kwickly to find clients and then complete payments outside the platform to avoid fees.

Violation may result in suspension, removal, or legal action.

Kwickly does not provide tax advice.

Kwickly platform receipts are not a substitute for your legal invoicing obligations.

You are responsible for having appropriate insurance where required or advisable.

Kwickly does not guarantee insurance coverage for Task Doers unless expressly stated in writing.

You are responsible for providing tools, transport, materials, protective equipment, and equipment required to perform your services unless the task description clearly states otherwise.

If extra materials, expenses, or additional charges are required, you must agree them with the Task Poster through the app before purchase, use, or performance. You should not assume reimbursement unless it is clearly agreed through the app.

You must promptly notify Kwickly and the Task Poster through the app.

Some services may be regulated.

You must not offer regulated services unless legally permitted.

Examples may include electrical work, plumbing, locksmith work, transport services, legal services, accounting, translation certification, tutoring involving minors, or any activity requiring licence, registration, authorisation, or insurance.

Kwickly may restrict or require additional documents for certain categories.

You are responsible for the quality and completion of your work.

If the Task Poster raises an issue, Kwickly may review available evidence and decide whether the payout should be released through Stripe, partially released, delayed, or whether a full or partial refund should be issued.

Kwickly’s decision is a platform payment and account decision. It does not prevent users from seeking legal remedies independently.

You must not cancel accepted tasks without valid reason.

If you need to cancel, you must notify the Task Poster immediately through the app.

If a dispute arises, you must cooperate with Kwickly.

Kwickly may delay release of the payout through Stripe while reviewing the dispute.

Task Posters may review you.

You must not pressure, threaten, bribe, or manipulate users to change reviews.

You may report reviews that are false, abusive, discriminatory, irrelevant, or unlawful.

You are responsible for keeping profile information accurate.

Misleading profiles may be suspended or removed.

You must handle Task Poster data lawfully.

You may only use Task Poster data to perform the accepted task.

You must not retain, sell, share, publish, or reuse client data outside the task unless legally required.

You may encounter private homes, businesses, documents, belongings, or personal information.

You must keep such information confidential.

You must not photograph, record, publish, or share anything from a task without consent.

Task availability depends on demand, the Task Doer’s location, category, service radius, availability, competition, platform rules, account status, and reliability history.

Kwickly may update these Task Doer Terms.

Continued use of Task Doer features means acceptance of updated terms.

Email: Taskdoerhelp@kwickly.app